Frequently Asked Questions
Just a few questions we get asked but hopefully these will help any queries.
Q: Bespoke vs Ready-Made Graphics
What's the difference between custom and ready-made graphics?
A: Our ready-made designs are pre-designed and available to order directly from our Graphics page.
Bespoke graphics are designed specifically for your vehicle — perfect if you need a unique layout, logo integration, or specific sizing. Start a bespoke enquiry via our Custom Graphics page or request a free quote.
Q: Suitable Surfaces
Which vehicle surfaces can graphics be applied to?
A: Our vinyl graphics adhere to most smooth, clean, painted, or factory-finished vehicle surfaces — including vans, cars, motorhomes, caravans, and trailers. Deeply textured, heavily ridged, or rusted surfaces are not suitable.
Q: Installation
Can I install the graphics myself?
A: Yes — our ready-made graphics are designed for DIY installation and include fitting instructions. Bespoke graphics may be supplied with installation guides or, for complex full wraps, we can advise on professional fitting.
Q:Cleaning & Care
How do I clean a vehicle with graphics applied?
A: Hand washing is recommended. Avoid jet washing directly at panel edges or seams. Do not use abrasive cloths or solvent-based cleaners.
Q: Vinyl Durability
How long will the vinyl last?
A: Our graphics use premium cast or calendared vinyl rated for 5–7 years outdoors, depending on UV exposure and care. Colours may fade faster in extreme climates.
Q: Colours & Sizing
Can I choose my own colours and sizes?
A: For ready-made graphics, colours and sizes are as listed on each product. For bespoke orders, colours and dimensions are fully customisable — contact us to discuss.
Q: Ordering & Proofing
Do I get a proof before my order is made?
A: All bespoke orders include a digital proof for your approval before production begins. Ready-made designs are produced as shown; contact us before ordering if you need a variation.
Q: Lead Times
How long does production take?
Ready-made graphics typically dispatch within 3–5 working days. Bespoke orders vary depending on complexity — we'll confirm your lead time when you receive your quote.
Q: Delivery
How is my order delivered?
A: We ship across the UK. See our Shipping Policy for full delivery options, timescales, and costs.
Q: Returns
Can I return graphics if I change my mind?
Ready-made graphics can be returned unused and unopened — see our Refund Policy for details.
Bespoke and custom-cut graphics are made to order and cannot be returned unless faulty.
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