Privacy policy

Last updated: 1 July 2026

Trailblazers Branding Co ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, place an order or contact us.

Information we collect:
• Name, postal address, email address and telephone number.
• Billing and delivery addresses.
• Order and payment information (payments are processed securely by our payment providers; we do not store card details).
• Account details where you create an account.
• Messages, enquiries and artwork you send us.
• Website usage information collected through cookies and similar technologies.

How we use your information:
• Process and fulfil your orders.
• Provide customer support.
• Arrange delivery using Royal Mail, Evri or other courier services.
• Send order updates.
• Improve our website and services.
• Send marketing emails only where you have agreed to receive them. You can unsubscribe at any time.

Sharing your information:
We only share your information where necessary with trusted providers including Shopify, payment providers, Royal Mail, Evri, IT providers and professional advisers, or where required by law.

Cookies:
Our website uses cookies to remember your preferences, improve website performance and help us understand how visitors use our website. You can manage cookies through your browser settings.

Personalised products:
Where you provide artwork, logos or photographs, they are used solely to produce your order unless you give permission for us to use images of the finished work for marketing.

Data retention:
We keep personal information only for as long as necessary to fulfil orders, comply with legal obligations and resolve disputes.

Your rights:
Under UK GDPR you may request access to your personal information, ask for corrections, request deletion where appropriate, object to certain processing, restrict processing, request transfer of your data and withdraw consent for marketing.

Complaints:
If you have concerns about how we use your information, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.

Contact:
Trailblazers Branding Co
Email: info@trailblazersbrandingco.co.uk
Telephone: 0114 398 4306

We may update this Privacy Policy from time to time. The latest version will always be published on our website.